We place great significance on ensuring that both present and prospective residents, along with their families, have all the information they require about Lark View Care Home.
We have listed a collection of frequently asked questions that we often encounter. Should you have any additional queries beyond those addressed below, then we welcome the opportunity to provide you with further information.
At Lark View Care Home, we require a 28-day notice period for residents receiving any of our long-term care types and are looking to move out. Our compassionate team are on hand around the clock to support you with your moving transition and answer any further questions you have.
Our care plans are personalised to each resident and are regularly assessed to ensure that they continue to meet residents’ needs and requirements. We understand that people’s health and wellbeing demands change over time, therefore our care is continuously adapted to reflect this. We work collaboratively with our residents and their loved ones to create a customised care plan that is ideal for them.
Residential care is provided to those who require extra help with personal care or mobility, or who would benefit from the advantages of group living. Nursing care equally provides 24-hour care and support but the main differential is the assistance from a registered nurse, who is available day and night to provide medical care.
We are delighted to offer respite care at Lark View Care Home in order to support members of our local community with short-term care. Prior to admission we evaluate a person’s care needs to assess how long respite is needed. Respite care is suitable for those who have recently had an illness, injury, or operation and cannot return to normal life straight away. It can also be arranged for someone who is caring full-time for their loved one at home and who needs a well-deserved break.
Our care home in Canterbury provides palliative care for those who are nearing the end of their life. We go above and beyond to make a person’s last days, weeks, or months as comfortable as possible and extend our full support to loved ones during this time.
At Lark View Care Home, we place great importance on supporting our residents’ overall wellbeing through first-class care, alleviating daily stresses associated with personal care, mobility, or medical care needs. We take a holistic approach to care, also supporting our resident’s mental, physical, and emotional wellbeing through the all-inclusive facilities and activities we provide. These enable residents to socialise, learn, experience new things, and continue with their much-loved hobbies. We encourage residents to live their lives their way.
During an outbreak, there may be risk assessments carried out to include but not limited to the control of visiting arrangements, admissions to the home, and the use of communal areas for a period of time. We work closely with local and national agencies in accordance with local agreements and guidance. For more information please contact our Home Manager directly.
Whilst being vaccinated is no longer mandatory, we strongly recommend that all residents, their visitors, and team members at Lark View Care Home are fully COVID-19 vaccinated, including future boosters, unless medically exempt. To reduce the risk of infection to others, we will continue to encourage our team members to have all their vaccinations.
When transferring from the community or another care home a person does not need to isolate if the circumstances at the care home / interim care facility from which the person has transferred are known.
If the resident is symptomatic or has been in close contact with someone who has COVID-19, then they should isolate and perform two LFT tests on day (0), and again on day (2). Isolation can end following two negative tests.
If the resident tests positive in the home, they must be isolated for 5 days. The resident can then return to their normal activities if they feel well and do not have a high temperature (without the use of medication paracetamol).
Residents who test positive should avoid contact with other people who are eligible for COVID-19 treatments for 10 days after a positive test. Residents unable to take the test should isolate for 5 days.
At Lark View Care Home, our aims are to ensure that:
Our kitchen team works hard to cater to all dietary needs, providing a varied seasonal menu to choose from for breakfast, lunch, and dinner. Refreshments are also available throughout the day as well as homebaked goods that can be enjoyed in our café. Meals can be served in the dining area, in the resident’s rooms, or in the garden during the summer months. Residents can also spend time in the private dining room with loved ones.
We provide a varied weekly activities programme whereby residents are encouraged to participate in group activities and events coordinated by our fantastic activities team.
Examples of activities include arts & crafts, film screening, pamper sessions, gardening, exercise, pet therapy, live entertainment, games, quizzes, and much more.
We also have our own private minibus which allows for us to take residents out into the local community for excursions.
Yes, all of our resident’s bedrooms have access to a private en-suite wetroom which includes a sink, toilet, and shower.
Yes, we have a friendly, professional hairdresser that visits our salon regularly to provide residents with a variety of hair services so that they can look and feel their best. We also have a beauty therapist that visits regularly for treatments.
All of our residents are encouraged to bring their own furniture or personal items to make their rooms personalised to them. Residents can make their room feel like their own by incorporating personal belongings such as photographs and decorations, small pieces of furniture, and furnishings. It’s the little additions to a room that can make all the difference.
We provide a wide range of facilities for all of our residents and their loved ones to take advantage of.
Facilities include an in-house hair salon and treatment room, as well as a landscaped garden and café, cinema, library lounge, communal and private dining rooms, and an activities programme for residents to pursue their hobbies and interests.
As an all-inclusive care home, your weekly fees include your accommodation, all meals and refreshments, as well as any activities you participate in, in-house facilities you use, and local excursions (some may incur additional charges where applicable). All care and support are also included within your weekly fees, although some additional medical services such as dental care or chiropody may come at an extra cost. We try to accommodate all our resident’s requests but some may incur additional charges. Please contact the team for more information regarding this.
There are different methods for paying care home fees. If the individual has been assessed as having eligible care needs and limited financial resources, the local authority may cover all or part of their care home fees.
The amount of funding will depend on the individual’s means. If the individual has complex healthcare needs that require full-time nursing care, they may be eligible for NHS Continuing Healthcare Funding. This funding covers the full cost of care, including accommodation and personal care.
If an individual has sufficient income, savings, or assets, they may be required to pay for their care home fees themselves. In some cases, family members may choose to contribute towards the cost of care. An individual’s care home fees may be paid for by a combination of sources, such as local authority funding and self-funding.
In the event of financial difficulty, we want to be able to support our residents in any way we can, whether that’s looking at alternative finance options or relocating to a smaller room within our home. Please get in contact with our team to find out how we can support you.
From the date of passing, all fees related to the Care Agreement will be terminated. The charges for accommodation shall be covered for up to ten days following the passing, or until the residence is cleaned of all personal items. We appreciate that this is a challenging time for loved ones, and we handle any and all proceedings with the utmost respect and dignity for our residents, their friends and their family.
If your care home fees cost more than what your local council will contribute, someone else can top up the fees between that figure and the care home fees, such as a family member.
In England, care home fees are assessed based on the individual’s care needs and financial situation.
The assessment of care needs is carried out by the local authority, which will determine the level of care required and the type of care home that is appropriate. The financial assessment is also carried out by the local authority or by an independent financial advisor. It will take into account the individual’s income, savings, and assets to determine whether they need to contribute towards the cost of their care.
If the individual’s assets and income are below a certain level, they may be entitled to financial support from the local authority to help pay for their care home fees.
If an individual is deemed eligible for NHS Continuing Healthcare, their care will be fully funded by the NHS. It’s important to note that eligibility for NHS Continuing Healthcare is not based on a specific diagnosis or condition, but based on an individual’s overall care needs and the level of support required to meet those needs.
Get in touch with the team for more information.
We review our fees annually, and any changes will be advised at least 4 weeks in advance of any change taking effect. The current fee uplift is effective in April each year. For further information please get in contact with our team.
There are no strict timings here at Lark View, we will very much tailor days to the residents. There is no pressure for things to happen at specific times, should a resident want a lazy morning in bed, that is fine
Yes. Lark View Care Home will be regularly inspected by the Care Quality Commission to ensure that our care home in Canterbury continues to meet a high standard of care in all areas of the home.
Yes, we welcome all prospective residents and their families to tour our care home to ensure it’s right for them. Tours can be requested via the ‘Book a Tour’ form on our homepage or via the button in the top right corner of our website. We will then be in touch with you as soon as possible to confirm your tour.
Yes, we allow prospective residents to schedule a trial stay so that they can experience what life will be like at Lark View Care Home before making the decision to move in permanently. Please get in contact for further information.
